We are delighted to announce that we have been named as November 2021’s Which? Trusted Trader of the Month, highlighting our commitment to providing a high-quality product and customer service along with our passion for giving back to the community.
The Which? Trusted Trader scheme is endorsed by Which? and recognises reputable traders. Traders can only participate in the scheme once they have undergone a rigorous application process, proving that they meet the high standards expected by Which?. This is then reviewed yearly to ensure that the company still comply. Only those who make the grade are endorsed as Which? Trusted Traders, meaning consumers can use the logo to easily spot the companies offering the best quality products and service.
To obtain Which? Trusted Trader of the Month a company must go the extra mile, competing with other Which? Trusted Traders to show that they closely align with Which?’s values of being trustworthy and providing excellent customer service and product, while also giving back to the local community.
When reviewing our application for November’s Which? Trusted Trader of the Month, the judges commented that they were extremely impressed with our application and our focus on customer satisfaction, our extensive charity work and our commitment to sustainability.
Specifically, our application included several reviews from happy customers, the changes we are making to be more environmentally friendly (such as investing in electric cars and installing electrical charging points) and our recent charity work supporting Cancer Research UK and Swings and Smiles.
Richard Dollar, Founder and Managing Director at The Sash Window Workshop, commented:
“I am delighted that we have been awarded winners of Which? Trusted Trader of the Month for November 2021. Which? is a hugely respected brand, trusted by consumers across the country. We are proud to have won this award, highlighting our commitment to providing a high-quality product and customer service.”
With roughly half our orders every year coming from customers and recommendations, we understand and take great pride in providing top quality timber windows and doors with excellent customer service.
We would like to take this opportunity to thank all our loyal customers and our employees who have helped us win this award.
To find out more about what it means to be a Which? Trusted Trader, see our interview on the Which? Trusted Trader website.
Related articles: why we are proud to be a Which? Trusted Trader.