At The Sash Window Workshop, we are proud to have been a Which? Trusted Trader since 2014.
Which? are an independent organisation who have been sourcing the best products and services for consumers for over 60 years, aiming to give consumers the knowledge that they need to be able to decide whether to invest in something.
How we became a Which? Trusted Trader
Endorsed by Which?, all Which? Trusted Traders undergo rigorous yearly assessments to ensure that they are complying to the strict Which? code of conduct.
These assessments include undergoing reference checks from previous customers and a credit report to confirm that the company is not struggling financially. Representatives from the company are also interviewed by Which? to establish understand how the business is run and what quality and complaints procedures are in place.
All business procedures, including assessing the skills and knowledge of employees, are also reviewed by Which? to ensure high quality customer service is consistently provided.
Finally, the company need to agree to comply with Which? Trusted Traders’ conduct agreement and pay a membership fee to join.
Only those who make the grade can then be endorsed as Which? Trusted Traders. This means that the Which? Trusted Traders logo can be used by consumers to easily spot the companies who actually deliver a high quality product and service, from those who just claim to.
Why choose a Which? Trusted Trader?
Choosing a Which? Trusted Trader can give you peace of mind that you will receive excellent customer service from all employees and that the company will do the best possible job for you.
Many homeowners will spend hours doing research on who they would like to replace their windows but by getting Which? Trusted Traders to quote you know that the checks have already been done.
As a Which? Trusted Trader you can feel confident that you will receive helpful and honest advice from our salesmen as well as know that your windows and doors will be manufactured, installed and repaired by experienced and highly skilled craftsmen.
At The Sash Window Workshop we understand the importance of providing a high quality product and customer service, reflected in the fact that we have been Which? Trusted Traders for over 6 years and that roughly half our orders every year come from recommendations and previous customers.