Our Policies

Below are links to download our policies and terms and conditions to browse at your leisure.

Brochures

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The Sash Window Workshop Brochure

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Assessing your needs

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Ironmongery Options

SERVICES

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Draught Sealing

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Secondary Glazing (coming soon)

CUSTOMER INFORMATION

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Important Customer Information - Working in Your Home

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Supply Only Delivery, Storage and Fitting Guidelines

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A-Z Glossary of Timber Window and Door Terms

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Customer Complaints Procedure

Warranty Documents, Guarantees and Maintenance Guidelines

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Supply and Install Warranty and Maintenance Guide

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Supply Only Warranty

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Insurance Backed Guarantees and Deposit Protection

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Window and Door Maintenance Guidelines

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Bi-Fold Door Maintenance Guidelines

Commercial Operations and Maintenance Manuals

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Supply Only Manual

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Supply and Install Manual

Terms and Conditions

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Terms and Conditions

Technical Guides

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Listed Property and Conservation Area Guide

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Sash Window Guide

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Casement Window Guide

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French Door Guide

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Front Door Guide

Timber

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Accoya Windows and Doors

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Accoya: Durable, Stable and Sustainable

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Why Accoya at The Sash Window Workshop?

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Accoya Approved Manufacturer Certificate

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Accoya Sustainability Guide

Glass

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Critical Areas for Safety Glass

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GGF Glazing Standards

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Planitherm Main Brochure

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Sound Reduction Summary

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GGF Condensation Advice

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Planitherm One Brochure

Paint

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Top Coat AQUATOP 2600-23 Technical Data Sheet

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Top Coat AQUATOP 2600-23 Safety Data Sheet

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Teknos Paint Maintenance Guide

Thermal Efficiency and Weathertightness Reports

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Thermal Efficiency Reports

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Vertical Sliding Sash Window - BS 6375-1:2009

UKCA Marking Declaration of Performance

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Declaration of Performance Certificates

Sustainability

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Carbon Footprint Assessed Certificate

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Carbon Offsetting Certificate

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Carbon Neutral Plus Certificate

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Environment and Sustainability

Accreditations and Certificates

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Which? Trusted Trader Certificate

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BWF Certificate

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FSC Certified Certificate

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SafeContractor Certificate

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FENSA Certificate

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Made in Britain Certificate

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QANW Certificate

Infographics

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Listed Building Infographic

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Repair, Refurbish, Replace Infographic

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The Difference Between Casement and Sash Windows

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