Wednesday 24 August 2016

Shortlisting for The Manufacturer MX Awards 2016

We are proud to announce that The Sash Window Workshop has been shortlisted for this year’s Manufacturer MX Awards for Customer Focus.

The competition has been exceptionally tough this year, with a 23% increase in the number of entries compared to last year’s programme. With only seven companies being shortlisted for the Customer Focus award, the competition to be shortlisted is extremely competitive.

The Manufacturer MX Awards are open to all manufacturing companies within the UK and recognise exceptional manufacturing companies who are achieving great things in all aspects of their businesses.

The Customer Focus award rewards the company who can best demonstrate how its customer strategy has contributed to: increased growth or market share; optimised innovation; improved operational excellence; and enhanced customer delivery and engagement. Judges look for evidence of how customer satisfaction is measured and the robustness of the quality system that supports the business.

Richard Dollar, Managing Director at The Sash Window Workshop, said:

“We are delighted to have been shortlisted for the Customer Focus Award and are looking forward to the award ceremony.”

Nick Hussey, CEO of the Hennik Group, organisers of TMMX Awards said:

“All the shortlisted companies should be extremely proud that they have been selected against so much strong competition. The entry and shortlisting process is far more rigorous and evidence-based than any other industry awards programme and making it to the finals is a huge achievement.”

At The Sash Window Workshop, we understand the importance of providing outstanding customer service and we are proud that a high percentage of our business comes from customer recommendations and existing customers.

The next stage of the award will involve a site visit by members of the judging panel in September. This will then be followed by an award ceremony in November, where the winner will be announced.

Find out more about the Manufacturing MX Awards.