Friday 02 June 2017

Contacting the right timber window company

The Sash Window Workshop is proud to have established an excellent reputation for manufacturing, installing and repairing timber windows since being established in 1994.

We have worked on a wide variety of jobs, from replacing a single sash cord in central London to large projects with over 50 windows and doors requiring complete replacement. We are proud to have worked on a number of prestigious buildings including Buckingham Palace, The Admiralty Buildings, The Royal Academy of Music and Oxford Wildlife Trust.

However, with so many sash window contractors available we often hear of customers getting confused with the difference between the companies and how to identify which organisation they have contacted. So how do you check that your work is being carried out by a professional company with high standards?

View a Tour of the Workshop

Ask to view a tour of the workshop where the windows and doors are manufactured. Any reputable company who manufactures their own windows should be more than happy to provide you with a tour of the workshop.

Make sure you actually get to see the windows and doors being made. Viewing a showroom allows you to see examples of the finished product, but these are often manufactured specifically for the showroom and therefore unfortunately won’t always be a true representation of the quality of work carried out for customers.

Check Guarantees and Accreditations

Check if they are they Which? Trusted Traders?. What guarantees do they offer on the work carried out and what do the guarantees cover? Check whether the company is FENSA registered and whether they have been assessed by any independent associations, such as the Guild of Master Craftsmen.

The Sash Window Workshop offers a 20 year joinery guarantee for replacement hardwood and Accoya timber windows and doors. This is alongside the 50 year anti-rot guarantee for the timber if you choose Accoya, our preferred wood. We also offer additional guarantees on paint and glazing.

Check the Company Logo

Once you have decided who you are going to contact for quotations, check the company logos. A logo is unique to a company, allowing you to easily identify which company you are speaking to. By checking the company logo you can ensure you have contacted the right company as opposed to an organisation with a similar name. This allows you to be confident of receiving the high quality, professional approach that you would expect from an established company.

To obtain a free, no obligation site survey and quotation to repair or replace your windows and doors, contact The Sash Window Workshop on: 01344 868 668.