WHAT OUR CUSTOMERS SAY
As of Mid 2009 35% of all new business to date comes directly from our customer's recommendations.
Here are a few of the many recent comments from our customers. If you would like to comment we would like to hear from you. Please contact us on 0800 597 2598.
...ABOUT OUR PRODUCTS
“Extremely efficient job and we're grateful for keeping the disruption to a minimum”
Mrs Faith, West London (Jul 10)
“Since the windows were installed we've had a number of people comment on how good the windows look. They are obviously very high quality and we are happy with them”
Mrs Burnet, Hertfordshire (Jul 10)
“Absolutely fantastic product and service, Staff are professional, knowledgeable, courteous and helpful. I was expecting chaos, noise and my experience was very different!”
Mr Drummond, North London (Jun 10)
“We are extremely pleased with both the product (the windows are exactly what we ordered and as close to the originals as they could be) and the service we received. The fitters were friendly, ultra-efficient and left no mess - perfection! The noise insulation is not quite as good as we had hoped but we recognise that we were forewarned that it is difficult to reduce traffic noise (although it is greatly reduced!)”
Mrs Ashcroft, Hertfordshire (Apr 10)
“Thank you - the Bi glass and draught sealing has made a real difference.”
Ms Margaronis, North West London (Apr 10)
“Very satisfied with the windows. Definitely have noticed the difference.”
Mrs Saronne, West London (Mar 10)
“Thank you very much, our windows now open! Great service, excellent workmanship. Would definitely recommend!”
Mrs Spearing, Essex (Mar 10)
“Very professional fitter, window is excellent ? Double glazing sash is the only way to go! I want all my sashes re-fitted”
Mr Rees, South West London (Mar 10)
“Very pleased with how our old stained glass has been incorporated into the new units. Will definitely use your services again!”
Ms Coorsh, North London (Feb 10)
...ABOUT OUR SERVICE
“Excellent service from initial contact to salesman, to accounts team to very tidy & conscientious fitters”
Mrs Hill, Cambridgeshire (Jul 10)
“We were generally impressed with all aspects of your service and product.”
Mrs Wigmore, Oxfordshire (Jun 10)
“Excellent work and a very quick installation. Good service all round.”
Mr Healing, South East London (May 10)
“We have used your services for ten years and have always been very satisfied. When adjustments need to be made over the years you have responded promptly. We will continue to recommend you to others”
Mr Wheeler, West London (May 10)
“Excellent service as always! Expensive but worth it!”
Mrs Burrow, South East London (Apr 10)
“A fabulous service from the initial meeting to our new windows being fitted! It's wonderful now living in a warm house with such wonderful windows!”
Mrs Glossop, South East London (Mar 10)
“I was highly impressed with all aspects of your service. Great communication, lovely people. Also very impressed organized own parking!”
Ms Riddell-Clark, North London (Mar 10)
“We had very poor quality work from another company. Your work shows that enough has to be paid to get decent work done. In other words, not cheap but good value”
Mr Yeo, Middlesex (Feb 10)
... ABOUT OUR PEOPLE
“Fitters Mark Browne and Atilla Ballog were very professional and also helpful and courteous”
Mrs Harris, Suffolk (Jul 10)
“The fitters (Mark Reed & Attila Kanyai) worked very efficiently and cleanly and left the rooms spotless! A very smooth operation!”
Ms Berger, North London (Jul 10)
“The fitter (Jeff Foster Browne) was excellent, friendly & tidy!”
Mr Trickett, Berkshire (Jul 10)
“Everyone has been very polite and helpful we are very impressed”
Mrs Donald, Hampshire (Jul 10)
“The whole process was excellent. Both Sales surveyors and fitters were very pleasant, punctual and polite. The windows look fantastic!”
Ms Allen, North West London (Jun 10)
“We were impressed by the men who worked incredibly hard for 8 hours with only sweet tea to sustain them. Liam McAnulty and Neal Sedgwick arrived at 8am and protected the floors and furniture then cleaned thoroughly at the end of the day. The windows are wonderful and have greatly improved our house”
Mr Alwyne, West London (Jun 10)
"Barry Griffith was, I have to say excellent, as he was here at my home when he said he would be, was very quick etc. I can't speak highly enough of him. Mark Browne and the other fitters (Martin Cirner and Attila Ballog) were excellent and so quick and thorough as well.”
Miss Ludwig, North West London (May 10)
“An excellent fitter (Paul Nice) who exceeded our expectations with regard to his careful work.”
Mrs Plumpton, Surrey (May 10)
“The fitters (Attila Ballog & Mark Browne) were efficient, pleasant and careful with their work. They cleaned up well after the job was finished. It was a pleasure to deal with your company!”
Mr Rose, North West London (Apr 10)
“The fitter, Neal Sedgwick, arrived perfectly on time, very tidy and all most satisfactory - many thanks”
Mr Mander, South West London (Apr 10)
