Frequently Asked Questions
Are your new double glazed sashes fully compliant with building regulations?
Can you decorate my windows?
Can you match the style of my existing windows?
Do you use your own fitters?
Will I receive a FENSA certificate for the work?
In light of the Grenfell Tower disaster, if the building is over 18 metres from the ground FENSA will not issue a certificate. Instead you will need to contact your local council to arrange for Local Authority Building Inspectors to check that the windows or doors comply with building regulations.
How do your prices compare with those of your competitors?
How long is your lead time?
How soon will I be contacted after making an enquiry?
Can you replace my plastic windows with timber?
What happens if I find a fault after you leave?
How do I improve insulation of my windows?
Our secondary glazing service, popular in listed properties, will improve energy efficiency while retaining the character of your home.
If your windows are in a poor condition and require replacement, we can also manufacture new windows to meet your requirements.
What different glass options do you have?
I want to double glaze my windows but don't want to replace them, what can you do?
What locks do you put onto the windows?
What type of wood do you use?
Why can't you include the supply of scaffolding?
Which is better: repair or replace?
Where are your windows made?
Do you organise your parking?
Do you charge extra if I pay by credit card?
I have a few minor problems with my windows / doors, can you help?
I’m in a listed building / conservation area, can you help me?
*Please note if planning permission is not successful there will be a small charge for supplying the drawings.